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Privacy Policy

Effective immediately:

At Smith Notary Concierge, your privacy is important to us.
This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our services, including Remote Online Notarization, Mobile Signing Services, and Apostille Processing.

1. Information We Collect

We collect information you voluntarily provide, including:

  • Name, email address, phone number

  • Mailing address (for mobile appointments or apostille returns)

  • Documents submitted for notarization

  • Billing and payment information

    • We also automatically collect non-personal data through cookies when you visit our website (standard website analytics only).

    2. How We Use Your Information

    We use your information to:

  • Schedule and complete notarizations and document services

  • Communicate about appointments and services

  • Send confirmations, reminders, or follow-up communications

  • Improve our website and service offerings

  • Maintain records for legal and operational compliance

    • 3. Data Protection

    We implement industry-standard security measures to protect your data, including encryption, secure servers, and restricted access protocols.

    4. Information Sharing

    Smith Notary Concierge does not sell or rent your personal information.
    We may share your data only when necessary to:

  • Complete the requested notary or apostille service

  • Comply with legal obligations or authorized government requests

  • Protect our legal rights, clients, and service integrity

    • 5. Third-Party Services

    Our scheduling, payment, and online notarization platforms may have their own privacy policies.
    We recommend reviewing the privacy terms of Calendly, BlueNotary, payment processors, and document upload platforms you may interact with through our services.

    6. Your Privacy Rights

    You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Request deletion of your information (where applicable by law)

    • To exercise any of these rights, please contact us at lekristensmith@gmail.com.

    7. Changes to This Policy

    We reserve the right to update or modify this Privacy Policy at any time.
    Changes will be posted on our website and are effective immediately upon posting.

    Thank you for trusting Smith Notary Concierge. Your privacy and security are our priority.

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